How often do you deliver?
We deliver on a set monthly schedule based on your service plan. You’ll never have to remember to refill—we handle it for you.
Do I need to be home?
Nope! As long as we have access to your designated drop-off or your water softener system (for full service), you don’t need to be home.
What if I need more salt?
No problem. You can request extra salt at any time—we’ll add it to your next scheduled delivery.
Can I cancel anytime?
Yes. There are no long-term contracts. You can pause or cancel your service anytime.
What areas do you serve?
We currently serve Wesley Chapel and surrounding areas.
(Check availability to see if we’re in your neighborhood.)
What if I already have salt?That’s perfectly fine. We’ll simply start your service when you’re ready or adjust your first delivery based on your current supply.
How do payments work?
Payments are automatic and billed monthly to your card on file. Simple, secure, and hassle-free.
Will you remind me before delivery?
Yes. You’ll receive a reminder before your scheduled service so you always know when we’re coming.
What if I’m not sure which plan I need?
We’ve got you. We can recommend the best plan based on your household size and water usage.
Do you install the salt for me?
Yes—our Butler Service Plan includes full carry-in and installation so you never have to lift a bag.
What are the benefits of soft water?
Soft water helps extend the life of your appliances, keeps your skin and hair feeling better, and prevents buildup in your plumbing.
Is your service really hands-free?
Yes. Once you’re signed up, we handle everything—delivery, scheduling, and refills—so you never have to think about it again.
How do I get started?
Just click “Start My Service” and choose your plan. It takes less than 2 minutes.